Brand new servers that the app works to the are nearly always inundated definition you cant look at the membership no matter how brand new your cellular telephone try, or how good your own cellphone phone’s lobby was at the amount of time. You might believe a lender which does not have any real towns manage believe raining currency on their most other factors to make it half-means value using, but for Axos, which is not the situation.
Good morning Colin, Our company is sorry you’re having these issues and you will we want to simply help. This is simply not the degree of provider we try to provide. You will find escalated this problem instantly into the compatible cluster to greatly help. I delight in you reaching out to all of us. Thank you.
Certainly horrible!
Sheer poor bank We have actually are exposed to. Avoid using her or him. It hold money for no reason upcoming refuse to act.
Support Really Poor or Low-Existent
Unwrapped a business Family savings together with several issues certain short certain highest. An excellent $10,one hundred thousand import was not canned. On line support is actually non-existent. Cell service is not energized to take people steps. All the situation need to proceed through “safe current email address” which will take weeks, either months to reply. Not advised For On the web Financial.
Hello Jeffrey, we’re really sorry to learn about this feel. It is not the level of services we strive to add, and i also provides shared your opinions with the help of our groups to greatly help all of us raise. I have and escalated their question so that the appropriate class can be help instantly. Thank-you.
I just had a home loan by this bank. I believe Axos was professional, thorough and you can comprehensive; particularly the mortgage creator called JEAN Parks whom worked with myself, and you can continously exhibited confidence and professionalism.I have had experience with other lenders who classify by themselves because the an informed or greatest in the business plus the performance was perhaps not as good. I speed which lender a great 5 of 5 superstars!
Hello, the audience is very grateful to listen to you’d a sense which have Jean! I see you taking the time to deliver you the views. Thank you for the 5-star opinion!
What happened, Axos Financial/Axos Invest?
Axos Bank/Invest was actually certainly one of my personal favorite banks, until , now it appears they don’t value their customers.
I published which remark into 2020: “Completely one of the better banking feel I’ve had. Customer care is superb and incredibly educational when needed. Bill spend is great. Love the user interface, merely a total high feel and you can services.”
Let us simply state, stuff has went down hill, heck underneath the hill up to now. I’ve had an issue with my personal account taking place 3yrs today no one can possibly tell me what’s going on. I sooner closed new membership in so far as i disliked too, hoping to vary from abrasion. You to failed to wade any better. The latest closed membership is still there, I am able to log on to, but that is about it.
We started a special membership to exchange one to membership and from now on, I am unable to supply the membership. It’s just not apparent for the site or perhaps in all lose off menus so you can transfer financing so you’re able to or away from.
I’m an individual individual and get provided her or him the advantage of the fresh new question. You will find attempted to contact him or her and come up with her or him conscious of my thing into the multiple indicates.
We have emailed him or her to both service contact, enjoys sent shielded texts from bank portal, features posted multiple times to the Fb and you will Fb.
Lately as of , I acquired a response shortly after send in order to Fb, In my opinion…anyway, the brand new response said, that i create pay attention to right back from their store into the 3-five days, to date(), We have maybe not heard from them and get delivered another pursue installment loans NV right up email address including I had complete to the .